Shipping policy
Shipping Policy
Effective Date: 2/15/2026
Company: PICKLT
Thank you for your order. Below outlines how we process and ship orders.
1. Order Processing
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Orders are typically processed within 1–3 business days.
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Orders are not processed on weekends or holidays.
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You will receive an order confirmation email after purchase.
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Tracking information will be sent once your order has shipped.
Processing times may be extended during high-volume periods, product launches, or promotions.
2. Shipping Locations
At this time, PICKLT ships within the United States only.
We do not offer international shipping.
3. Domestic Shipping & Delivery Times
Estimated delivery time after shipment:
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United States: 7–14 business days
Delivery times are estimates and are not guaranteed. Shipping times may vary depending on carrier delays, location, or unforeseen circumstances.
4. Shipping Delays
PICKLT is not responsible for delays caused by:
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Shipping carriers
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Weather conditions
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Incorrect or incomplete shipping information
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Events outside our control
Once an order is transferred to the shipping carrier, responsibility for delivery timing rests with the carrier.
5. Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
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We are not responsible for lost packages.
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Additional shipping charges may apply to reship the order.
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If the package is returned to us, a refund may be issued minus shipping costs.
6. Lost or Stolen Packages
If tracking indicates a package has been delivered but you did not receive it:
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Contact the shipping carrier directly.
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Check with neighbors or your local post office.
PICKLT is not liable for packages marked as delivered by the carrier.
7. Damaged Items in Transit
If your order arrives damaged:
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Contact us within 48 hours of delivery.
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Provide clear photos of the damaged packaging and product.
We will review the claim and determine an appropriate resolution.
